The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Deliver results on complex development projects involving teams across the Product Development department and Bank as a whole Collaborate with internal customers and departmental leadership Work with customers to resolve business critical concerns Ensure all Salesforce work supports both the individual business areas and the enterprise as a whole Align all architecture an

Lead Regulatory Exams Responsible for managing all aspects of exams performed by primary regulators, in consultation with Regulatory Relations and the IT senior leadership team. Provides direction, oversight, and management to all aspects of regulatory exams, reviews, and continuous monitoring activities, ensuring complex internal information from multiple business partne

Portfolio Management Manages an assigned portfolio of commercial, business, or Small Business Administration substandard graded relationships. Analyzes loans and supporting collateral to develop and execute a plan for resolution. Approves modifications and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Reporting

Overview Take ownership of development and support of multiple internally developed applications including .NET based stand alone programs and customer facing websites. Responsible for the end user support, maintenance, and enhancements of applications supported resulting from change requests. Responsible for ensuring any changes are in accordance with recommended good co

Overview Responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. Provides expert guidance and mentorship on system technical support, maintenance, and enhancement. Oversees the administration of software and hardware that supports customer sales and service applications. Installs,

Support Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Documentation Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Produces reports and

Monitoring and Data Planning Produces analysis on data elements, inputs and outputs, and outcomes related to credit loss models that is used by key stakeholders Code Development, Analysis, and Maintenance Assist in testing, developing, and quality assurance related to Python model and SQL Query related code elements Reporting Helps in production of key reporting for inter

Overview Translate data into actionable solutions and promote information based decisions to drive Enterprise Process Management (EPM)'s initiatives. Work cross functionally to identify business /process issues and execute the fix. Explore relevant data sources and periodic reports. Create the logic to transform the data into insights. Build, design, and develop a robust

Overview Ensure the technological and digital security of the Bank at a high level of ability and technical expertise. Mitigate exposure to cyber threats, security risks, and unauthorized access. Assess organizational networks, applications, or systems for potential vulnerabilities. Protect assets and information through a variety of methods, resolving security issues or

Specific responsibilities include Manages multiple complex BSA/AML/Sanctions projects simultaneously and drives full life cycle development and delivery of operational improvements from conception through launch. Manages overall coordination, status reporting and stability of complex program oriented work efforts and adheres to project management processes and methodologi

Specific responsibilities include Manages multiple complex BSA/AML/Sanctions projects simultaneously and drives full life cycle development and delivery of operational improvements from conception through launch. Manages overall coordination, status reporting and stability of complex program oriented work efforts and adheres to project management processes and methodologi

Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Data Analysis Sources, compiles, and interprets data. Performs data analysis at the most advanced level, effectively communicating and directing analysis output. May handle special projects or direct the analytics efforts of the work group. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project pla

Support & Service Performs data entry, processing, and risk analysis to place customer coverage. Supports sales team by maintaining accurate customer account information. Answers inquiries, resolves issues, and conducts other activities as related. Collaboration Works directly with carriers and clients in completion of daily servicing activities. Liaises with carrier poli